We are happy to help you with any questions you may have about our products. Whether accounting, hosting or server solutions or our entire product range – we want to be there for you.

[ Fast and secure help for your server or hosting product with the ticket system ]

• particularly fast and convenient transmission of your questions
• prompt delivery of the ticket to the best contact person for your request at [ h3lp ]
• very fast processing and response
• you can view and complete your request at any time
• each processing step is always comprehensible for all those involved
• Compliance with strict data protection criteria

Please open separate tickets for inquiries about different products. If you are already our customer, please use the e-mail address of your account.

Submit a Ticket to Support

Request easily and quickly – we start immediately with the solution

• first-class support around the clock – 365 days a year
• experienced and professional IT expert team
• reliable response and recovery times

Do you have a specific question about your server systems or need technical help? Feel free to contact our IT specialists directly. We offer professional support around the clock. 

Submit a Ticket to Support

Our Help Center is designed to ensure you have all the answers to your questions in one place.

If you’re looking for immediate answers to your moderate to complex questions, look no further than our Help Center. If your question requires a deeper dive or more thorough investigation please don’t hesitate to reach out to our dedicated support team.

Need Assistance? Please Submit a Ticket to Support.

E-mail us at h3lp at n3ts3rv3r.com

• Rapid escalation ensures requests are processed quickly.
• Appropriate support team brought together to resolve your issue quickly.
• Technical tasks reach the technical specialists quickly for a speedy resolution.
• We work with you to keep things simple.
• We think help should be easy to find when you need it.
• We value your time, so we won’t waste it.

We support anyone with a question – regardless of customer status or account permissions – with quick responses and kind, in-depth answers. We give the kind of tech support we want to receive. While support handling times can vary based on volume, our team does its best to provide a resolution to your question within 24-48 hours.

Enjoy the new Help Center!